Access and use of the Pearls and Glitters website https://pgfashion.com are subject to the following terms and conditions. By using the Website, you agree to all the terms and conditions that we may update from time to time without notice.
You should check this page regularly and pay attention to all the changes. If you do not want to respect the terms, you should not access or use the website. If you have any questions regarding these conditions, please contact us at pg@pgfashion.com
Disclaimer
Pearls and Glitters LLC have used their efforts to ensure that all information, graphics, audio and video and other items appearing on this website https://pgfashion.com are accurate and updated at the time of publication. The Pearls and Glitters LLC does not represent or guarantee accuracy or full content and does not remain liable for errors, omissions or defects.
Depending on the screen resolution you use to access the site, the colours of the products displayed on this website may not represent a true true-colour item.
To the extent permitted by law, the Pearls and Glitters LLC and its directors, employees, agents and contractors exclude all liability for any consequential, indirect or incidental loss, or for any loss of profit, income, work or goodwill that occurs as the result of your use of, or access to, this Site and / or if You using or relying on Content, if it caused by any negligent or supervisory action by us or by companies affiliated with Pearls and Glitters LLC.
Certain laws, including the Law on Competition and Consumer, may include warranties or conditions, or impose obligations on the Pearls and Glitters online store that we exclude, restrict or modify, or which may be excluded, restricted or modified to a limited extent. Where these laws apply, to the extent that the online store Pearls and Glitters is able to do so, our responsibility will be limited to re-supplying content.
PRIVACY STATEMENT
We commit ourselves to protecting customer’s personal data by collecting only the necessary, basic customer / customer information necessary to fulfill our obligations; We inform customers about how to use the collected data.
All user data is strictly kept and only available to traders who need this information to perform the job.
All our employers and business partners are responsible for respecting the principles of privacy protection.
Third party hyperlinks
The site may contain hyperlinks to sites managed by third parties. The Pearls and Glitters online store does not control these related sites, and therefore we are not responsible for the content of those sites. Links are provided solely for their own convenience, and the decision of the Pearls and Glitters online store to include a link is not our recommendation or the approval of the sites or products and services they provide or offer. You access these sites and use or buy your products and services solely at your own risk.
INTELLECTUAL PROPERTY
(a) Copyrights
All content contained on this website is protected by Bosnian and international copyright laws, unless otherwise stated on this website.
You can view this web site and content using your web browser and / or smart phone and save an electronic copy or print a copy of the content or parts of this page for your data, surveys or studies. If you do so, you must: (a) not change the content of how it appears on this site unless it is approved by Pearls and Glitters LLC, and then only in accordance with the terms and conditions prescribed by the Pearls and Glitters LLC; and (b) contain a copy of the copyright warning “© Pearls and Glitters”.
You may not reproduce, upload, broadcast, adapt, link, or use any Content on this Site other than permitted by this Site or in agreement with the Pearls and Glitters LLC in writing.
(c) Notice of trademark
This page contains registered trademarks that, unless otherwise indicated, were owned or licensed by Pearls and Glitters LLC and are protected by the laws of Bosnia and other countries. You may not use the trademarks Pearls and Glitters except: (a) by storing or printing a copy of this page, as permitted under the copyright notice above; (b) as part of a legitimate reference to Pearls and Glitters or the products for the online store Pearls and Glitters; or (c) with a prior written consent to Pearls and Glitters LLC.
The use of any trademarks on this site that are not owned or licensed by Pearls and Glitters LLC is not intended to indicate any link between the owner of that trademark or its approval.
(d) Intellectual property in design
This website contains graphic and other visual representations of products protected by copyright and / or design laws and equivalent laws. Pearls and Glitters LLC are taking active steps to protect their rights in their projects and strictly apply these rights in accordance with applicable laws.
Creating electronic or other copies of the products displayed on this site with the intention of reproduction in whole or in part strictly forbidden.
Applicable law
By accessing the Website, you agree that any dispute concerning this website or its contents is determined by the court, in accordance with applicable laws in Bosnia and Herzegovina and for which any principle of conflict will be submitted to applicable court. If you access this site outside of Bosnia and Herzegovina, do so at your own risk and responsibility, and you are responsible to comply with all applicable laws in the place where you are.
PURCHASE AND PAYMENT
Customers must provide the Pearls and Glitters online store with complete and accurate shopping details. The online store Pearls and Glitters is not responsible if the wrong delivery address placed at the time of purchase. Each additional charge in rectifying the order is the responsibility of the client. All quoted prices are in Euro (€) and include tax. The customer covers the import tax to their country. Costs related to international orders are calculated using an integrated currency converter. The online store Pearls and Glitters is not responsible for the different rates of currency conversion charged by client banks.
Payment is processed through direct debit via UniCredit Bank, Sarajevo.
Credit card security
The confidentiality of your data is protected and secured using SSL encryption. Internet billing pages are secured using the Secure Socket Layer (SSL) protocol with 128 bit data encryption. SSL encryption is a data encryption process to prevent unauthorized access when transmitted. This enables secure transmission of information and prevents unauthorized access to data when communicating between the user’s computer and the Monri service, and vice versa. The Pearls and Glitters LLC does not store credit card numbers and numbers are not available to unauthorized persons.
The post-pay service is currently unavailable.
Customers will receive an invoice that confirms the order when the Pearls and Glitters online store receives a payment. Some orders may be subject to checks by Pearls and Glitters online store staff, which means you may need to provide additional identification to confirm your transaction.
Discount codes, sales and promotions
Clients will be notified of discounts on our social media platforms (Facebook & Instagram)
Price discounts are in Euro currency.
Keep in mind that discount codes cannot be used to purchase a gift card.
Processing an order
Orders are processed on weekdays (from Monday to Friday), excluding public holidays in Bosnia and Herzegovina. Customers will be provided with tracking numbers after the orders are delivered. All deliveries are made by Bosnian Post couriers except when client choose DHL (express delivery) which will be charged according to country of delivery. In the event that the sender does not accept / reject, couriers will attempt to resubmit. If couriers and / or our team are not able to arrange a re-delivery by their time period, the parcel will be destroyed. Accordingly, there will be no return for packages that are not being requested or denied.
Fraud
Pearls and Glitters LLC are taking all measures against credit card fraud. If we suspect, we will contact the customer to confirm certain details. If the client refuses to respond with the necessary information within 7 business days, Pearls and Glitters LLC has the right to cancel the order.
DELIVERY
The ordered products are packed in such a way that they are not damaged during normal manipulation. When downloading, the customer is obliged to check the status of the item and in the event of damage, immediately, the product is advertised to the supplier. If the buyer does not receive the goods, or the delivery notice, after being sent, in the expected time, the buyer has the right to inform the trader about this in order to take action to find the item or to send the replacement item.
If the buyer refuses to accept the goods ordered by the trader, he has the right to ask the buyer for the payment of all costs related to the delivery. The trader is obliged to send the shipment to the customer at the moment when he receives a confirmation endorsing the online transaction.
Cancellation
Pearls and Glitters online store reserves the right to cancel any order if we cannot provide the requested products. Customers will be contacted immediately in these cases. Pearls and Glitters is not responsible for any loss, cost, or inconvenience that customers may encounter as a result of cancellation.
RETURNS
It is absolutely important to us that you are completely satisfied with your purchase, which is why we offer a store credit only if:
– The item does not fit you,
– You are not satisfied with the quality,
– Or, you have simply changed your mind.
Just keep in mind, in order for us to be able to accept your return, it must meet the below requirements:
– The item is unworn and in original condition with all the tags still attached,
– The item has absolutely no marks or stains (including makeup and spray tan),
– Bodysuits or swimwear must have the hygiene sticker in place,
– The item is returned to us within 30 days from delivery date.
Please note that items from the Pearls and Glitters online (as noted in their product description) cannot be returned unless deemed faulty.
A Pearls and Glitters store credit will be emailed to you in the form of a gift card, which you can use to repurchase another item or save your store credit for later since it never expires! We do not currently offer direct exchanges.
Please note all return shipping costs need to be covered by the customer except in cases where the item is confirmed to be faulty by our team.
– We do not offer refunds for change of mind or wrong size choice, however, we can provide you with a credit note equivalent to the price of the item(s) you purchased.
– Should our return policy not have been honoured, the item will be sent back with charges payable by the customer.
– Final Sale Items cannot be returned unless deemed faulty. Any Final Sale Items which are returned will be refused upon delivery and returned to sender.
REFUNDS
We treat every order with absolute care and pack them with precision and love to make sure they are in a good condition. However in the unlikely case of an item being delivered faulty, we will happily provide you with a full refund provided:
– You notify us within 14 days from delivery date providing a description of the fault in your items along with pictures as proof via email to PG@PGfashion.com, and
– Your claim of the faults have been reviewed and approved by our staff.
Please note: Once your refund has been approved by our staff and a notification sent to you, it may take up to 5-7 business days for the funds to appear in your account, so please be patient. If your refund has taken longer than this, please contact us so we can investigate the cause of the delay.
In the case that an item is faulty, we will be able to cover the return shipping cost. Simply email a photo of postage receipt to our staff for a reimbursement.
INTERNATIONAL RETURNS
Please contact our team at pg@pgfashion.com with your return enquiry for instructions.
RETURNS ADRESS
You can post your return to:
Pearls and Glitters
Zaima Sarca, 38
Sarajevo
Bosnia and Herzegovina
Postal Code: 71000